Feedback Is The Key

Feedback, when done well and consistently, can be the key to successful supervision. It helps establish trust, build relationships and create a culture of continuous improvement toward excellence. Here are some ways a supervisor can bolster the efficacy of feedback: Establish a Feedback Culture: Create an environment in which feedback is encouraged and valued. Your […]

Enjoy The Silence: Listening As The Foundation For Superior Communication

I was always skeptical about teaching effective listening. I literally thought the content would go in one ear and out of the other. I thought getting people to change something so fundamental about themselves was a fruitless endeavor given the limited time and practice available in communication training.  Listen to me: I was wrong! Even […]

How to Make Transition To Management Easier

Boss introducing black new worker to workmates

It is a research-proven fact that the transition from individual contributor to a supervisor is a pain point for both employees and organizations. The skills required for the two roles are often vastly different. One of the hardest things for new supervisors to navigate is the different relationships they must have with their former peers. […]

What I Need To Know as a Cannabis Leader To Be Successful

Guest Blog by John Mancuso Authentic Communication Matters While soft skills are hard to quantify, they can be measured. And if soft skills dictate the lion’s share of a person’s success or failure and reside in root causes of skill gaps and interpersonal conflicts, they need to be measured.   So how can this be […]

Three Crucial Issues for New Cannabis Businesses

Guest Blog by John Mancuso Authentic Communication Matters New business owners often wear multiple hats during the scramble to get things “going,” especially in the cannabis industry. The most fundamental of needs (e.g. resources, facilities, capital, staffing) become the trees through which they rarely see the forest. Because of this, few rarely consider the second-level […]