In the cannabis industry, customer service representatives are an important link between dispensaries and customers. Not only do they provide customers with product information and advice, but they also help ensure that customers have a positive experience and leave feeling … Read More
Cannabis Trainers has noticed an up-tick in questions about the ability to discount cannabis in the adult-use market. Every state has different rules, and we always encourage our clients to know both state and local restrictions. Within Massachusetts, we cite … Read More
MJBiz Daily recently published an article discussing the turnover of budtenders within the cannabis retail community. They shared an astonishing number that perhaps as many as 55% of budtenders leave within one year of taking on the position! This group … Read More
Anyone who has been involved with the sale of cannabis will tell you they get questions about medical applications of the plant daily. Yet, most compliance laws are very specific that budtenders and dispensary agents should not give medical advice. … Read More
The summer season is here! Do you know where your cannabis rules stand? We all know the laws and regulations shift around the cannabis industry. Let’s be reminded of a few rules related to cannabis that may be commonly overlooked, … Read More
Raise your hand if you’re a licensed medical doctor. This article was written by Amber Bacca, CEO of Trax Team Solutions, and Lead Cannabis Trainers’ Facilitator. I’m guessing none or very few of the well-intentioned, outstanding cannabis industry workers reading … Read More
We’d love to hear from you. Do you have someone special you’d like us to recognize? Email: heather@cannabistrainers.com Andrew Keiswetter, of LivWell, asked us to recognize Stephanie Sandoval, and we agree! He says: “I would like to recommend Stephanie Sandoval. She … Read More
Are you a Rock Star ID Checker? Do you know what ID’s are acceptable and which are not? This is a fundamental aspect of working compliantly and playing by the rules! There are tips and tricks for recognizing a … Read More
Shall We Sell Better? Do you work in a dispensary? Is your team great at compliance and selling? Does the concept of “up-selling”… make you smile or cringe? What if this technique could be used to build deeper relationships with … Read More